​Privacy Policy
Last updated: August 26, 2025
Samarani Clinic values your trust and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, fill out contact or lead forms, or interact with our advertisements.


1. Information We Collect
When you use our website, we may collect the following information:

• Personal details: Name, email address, phone number, and any information you submit through our contact or lead forms.
• Usage data: Information about how you interact with our website, such as pages visited, time spent, and links clicked.
• Marketing data: Information collected through cookies, pixels, and similar technologies (e.g., Meta Pixel, Google Ads) to improve our advertising campaigns.
• Device & technical data: IP address, browser type, operating system, and approximate location.

2. How We Use Your Information
We use your data to:

• Respond to your inquiries and provide dental consultation services.
• Process appointment requests and communicate with you about your treatment options.
• Improve our website, services, and user experience.
• Run marketing campaigns via Meta and Google Ads across Europe, USA, Canada, and the Middle East.
• Measure and analyze advertising performance.
• Comply with legal and regulatory obligations.

3. Legal Basis for Processing (GDPR – Europe)
If you are located in the European Union, we process your data on the following legal bases:

• Consent: When you submit information via forms or accept cookies.
• Contractual necessity: To provide you with requested dental services.
• Legitimate interest: For marketing, business analysis, and improving our services.
• Legal obligation: When required to comply with applicable laws.

4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies for:

• Essential functions (e.g., booking forms).
• Analytics (Google Analytics, server logs).
• Marketing (Meta Pixel, Google Ads remarketing).

You can control or disable cookies through your browser settings. In the EU, you will be asked for cookie consent before tracking begins.


5. Sharing Your Information
We may share your data only with:

• Service providers: Hosting companies, IT support, and marketing platforms (Google, Meta).
• Legal authorities: If required by law.
  We do not sell or rent your personal data to third parties.

6. Data Transfers
Because we serve patients worldwide, your information may be transferred outside your country (including to the USA, Canada, Europe, and the Middle East). We take steps to ensure an adequate level of protection, especially for data transfers from the EU (GDPR compliance).


7. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy or as required by law.


8. Your Rights
Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your data (“right to be forgotten”).
• Objection: Object to marketing communications.
• Data portability: Request a copy of your data in a structured format.
• Withdraw consent: For cookie and marketing preferences.

To exercise these rights, please contact us (see section 10).


9. Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.


10. Contact Us
If you have any questions or wish to exercise your rights, please contact us:
Samarani Clinic
Email: [email protected]
Phone: +9619545678
Address: Moussa Farhat Center, St. 13, Byblos, Lebanon.


11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
 

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□ +961 3 566 020 | +961 9 545 678
✉️ [email protected]
⏱️ Mon–Sat: 9 am–6 pm | Sun: Closed

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