Privacy PolicyLast updated: February 19, 2026
Samarani Clinic (“we,” “our,” or “the Clinic”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website, submit a form, contact us, or interact with our advertisements, including campaigns targeting residents of the European Union (including Cyprus).

1. Data ControllerSamarani Clinic
Moussa Farhat Center, St. 13, Byblos, Lebanon
Email: [email protected]
Phone: +961 9 545 678
For the purposes of the EU General Data Protection Regulation (GDPR), Samarani Clinic acts as the Data Controller of your personal data.

2. Categories of Personal Data We CollectWe may collect and process the following categories of data:
a) Identity & Contact Data

• Full name
  
• Email address
  
• Phone number
  
• Country of residence
  

b) Health Information (Special Category Data)If you voluntarily provide medical information (e.g., dental history, X-rays, treatment requests, symptoms), this may constitute health data under Article 9 GDPR.
We only process such data:

• With your explicit consent, or
  
• For the purpose of providing requested medical services.
  

c) Technical & Usage Data

• IP address
  
• Browser type
  
• Device information
  
• Pages visited
  
• Time spent on site
  
• Referral source
  

d) Marketing & Tracking Data

• Data collected through cookies, Google Ads, Google Analytics, and Meta Pixel
  
• Interaction with our advertisements
  
• Remarketing audiences
  

3. Legal Basis for Processing (GDPR)If you are located in the European Union (including Cyprus), we process your data under the following legal bases:

• Consent (Art. 6(1)(a) & Art. 9(2)(a) GDPR):
  When you submit forms, provide medical information, or accept cookies.
  
• Contractual Necessity (Art. 6(1)(b)):
  To respond to consultation requests or arrange appointments.
  
• Legitimate Interest (Art. 6(1)(f)):
  For website improvement, fraud prevention, and limited marketing activities (where permitted by law).
  
• Legal Obligation (Art. 6(1)(c)):
  When required under applicable healthcare or regulatory laws.
  

You may withdraw consent at any time.

4. Cookies & Advertising TechnologiesOur website uses cookies and similar tracking technologies for:

• Essential website functionality
  
• Analytics (e.g., Google Analytics)
  
• Advertising & remarketing (Google Ads, Meta Pixel)
  

If you are in the EU:

• Non-essential cookies are deployed only after your explicit consent.
  
• You may manage or withdraw consent via our cookie banner or browser settings.
  

We use Google Ads conversion tracking and remarketing to measure campaign performance and show relevant ads. This may involve pseudonymous identifiers and device data.

5. International Data TransfersAs we operate in Lebanon and market services internationally, your personal data may be transferred outside the European Economic Area (EEA), including to:

• Lebanon
  
• United States (Google, Meta services)
  

Where required, we implement appropriate safeguards such as:

• Standard Contractual Clauses (SCCs)
  
• Contractual data protection agreements with service providers
  

By submitting your information, you acknowledge that data may be transferred outside your country of residence.

6. Data RetentionWe retain personal data only for as long as necessary to:

• Respond to your inquiry
  
• Provide requested services
  
• Comply with legal obligations
  

Medical records may be retained for longer periods in accordance with applicable healthcare regulations.
Marketing data is retained only while consent remains valid.

7. Data SharingWe do not sell or rent your personal data.
We may share your information with:

• IT hosting providers
  
• CRM and marketing platforms (e.g., Google, Meta)
  
• Professional advisors
  
• Authorities when legally required
  

All service providers are contractually required to protect your data.

8. Your Rights (EU Residents)If you are located in the European Union (including Cyprus), you have the right to:

• Access your personal data
  
• Rectify inaccurate data
  
• Request erasure (“right to be forgotten”)
  
• Restrict processing
  
• Object to processing
  
• Data portability
  
• Withdraw consent at any time
  
• Lodge a complaint with your local Data Protection Authority
  

To exercise your rights, contact us at:
[email protected]

9. Security MeasuresWe implement appropriate technical and organizational safeguards, including:

• Secure hosting environments
  
• Encrypted communications (SSL)
  
• Restricted internal access
  
• Secure data handling protocols
  

However, no online transmission is completely secure.

10. ChildrenOur services are not directed to individuals under 18 years of age without parental consent. We do not knowingly collect data from minors.

11. Updates to This PolicyWe may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

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